Chat always offline

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi there.

    Please confirm you have logged in, gone to the ‘Live Chat’ page and flipped the switch from red to green?

    Do you perhaps have any caching installed on your site?

    Thread Starter fcariboni

    (@fcariboni)

    Hi,

    thank you for your reply.

    Unfortunaly, the chat is already active. You can see that at the following link:
    link

    I don’t have any caching installed on my website.

    Thank you.
    Federico

    Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi Federico

    So sorry for only getting back to you now.

    We’re going to be releasing an update this week that I believe will fix the issues you’re experiencing with the chat. If the update doesn’t help, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Chat always offline’ is closed to new replies.