Charts not showing

  • Resolved YogiBeard

    (@yogibeard)


    2 years, 4 months ago

    Hi
    I just went live with a site that I have had remade. On the development site Visualizer worked as it should. Now on the live site no charts are showing, only the “Chart by Visualizer” text.

    Can you help out?

    Kind regards
    / Christian

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Having the same problem ??

    Hello @yogibeard and @simonp820,

    Thanks for choosing Visualizer!

    I tried multiple times to replicate this issue but the charts are always displayed properly for me, so there may be a plugin conflict occurring on your end that’s causing this. Please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins, reactivate Visualizer and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one.

    I hope this helps!

    It looks as though the charts are now working on your site @yogibeard —?can you share how you fixed this issue?

    Thread Starter YogiBeard

    (@yogibeard)

    Hi Reedy
    I didn’t manage to fix it.I recreated the charts as images, thats what you are seeing.

Viewing 4 replies - 1 through 4 (of 4 total)
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