Charts not loading in accordian

  • Resolved shayalford

    (@shayalford)


    1 year, 1 month ago

    Hi there, I am trying to add multiple charts to one page via an accordion widget on Elementor. However, after the first accordion is open, it seems no matter what, the charts on the second third fourth tabs never load. Perhaps since it’s not visible it’s not loading correctly?

    Also, is it possible to customize the axis titles more so I can make the numbers in units my client would prefer? He would like it to say $1M not 1M or 1,000,000. He would also like to reduce the amount of dates that show up along the bottom so that it just says like 2000, 2003, 2006 etc.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @shayalford,

    Thank you for the topic.

    I have passed your request to our Development Team so they can check out the case. We will get back to you as soon as possible with a complete answer to your request.

    Thank you for your patience.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @shayalford,

    Thank you for your patience.

    As to the following part:
    <<He would like it to say $1M not 1M or 1,000,000.

    At the moment, unfortunately, it is not possible to achieve this result as we are using Google Charts that doesn’t provide this option.

    As to the following part:
    <<He would also like to reduce the amount of dates that show up along the bottom so that it just says like 2000, 2003, 2006 etc.

    Unfortunately, the plugin doesn’t have such kind of feature available for usage.
    By the way, thanks a lot for your suggestion. All suggestions are welcomed as they are mutually beneficial for all of us.
    I will open a ticket as per your request so that our Product Management Team can consider adding the feature in one of the future updates of the plugin.

    By the way, as you are using the Pro version of the plugin, you are welcome to contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    For other readers, we already added the feature connected to reducing the amount of dates and fixed the issue related to Elementor in the latest version of the plugin.
    So, you can update the plugin to the latest Free version.

    Dear @shayalford,

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will provide you with the new fixed zip file as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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