Charts not displaying on WP 5.2.2

  • Resolved anandaxp

    (@anandaxp)


    5 years, 4 months ago

    Hi,
    I’m using High chart 1.7.3 and wordpress 5.2.2

    the charts data is not displaying in the chart preview area and on the page when the short code is inserted. you can check the link I have given to witness this. already the data is inserted but it fails to display the data.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author methnen

    (@methnen)

    @anandaxp I suspect you’ve just formatted the data in a way the plugin doesn’t understand.

    Can you share the CSV export with me and I can take a look?

    If you want to share it privately feel free to email me at:

    jamie AT methnen.com

    Thread Starter anandaxp

    (@anandaxp)

    Hi Methnen,

    Thank you for your reply. After your comment ” I suspect you’ve just formatted the data in a way the plugin doesn’t understand.”
    I went through my table with caution and found out that I have typed the measuring unit at the end.
    eg: 3500MBP/s – once I removed the MBp/s it worked. Thanks a lot for the get back.

    Plugin Author methnen

    (@methnen)

    Ah, glad you figured it out. The plugin knows some stuff like that and will filter them out but there’s too many units to do them all.

Viewing 3 replies - 1 through 3 (of 3 total)
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