Charts not displaying on mobile

  • Resolved Truny

    (@blecha)


    1 year ago

    Hi, I created a Pie-chart and inserted via shortcode into the article. It looks fine on desktop, but is not displaying on mobile phone at all. Any suggestions? Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Truny

    (@blecha)

    Change. It doesn’t even work on PC. I will try another plugin, thanks.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @blecha,

    Thank you for your topic.

    We are sorry to hear about your experience. Customer satisfaction is the highest priority for us and we do everything to make the products better for their usage.

    But please note that we have 900+ active installations and haven’t heard of this issue before.

    Most presumably it is an individual case, which can be connected with the theme that you are using.

    We will check on our end as well and in case of finding any issues, we will fix them as soon as possible.

    Please note that we are ready to provide you with support and guide you accordingly.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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