Charts cannot be displayed.

  • Resolved pekos

    (@pekos)


    9 months, 2 weeks ago

    Hi Antoine

    I am receiving this error : Charts cannot be displayed. in the statistics page.

    I have uploaded the latest high-charts.js file which did not help.

    Can you please suggest what I can check (except from changing theme, disabling plugins, reverting to PHP 7, wp_debug=”true” which yields no significant/related errors,, reverting to original .htaccess ) to understand what might be wrong ?

    I am also not getting any js errors in the developer tools console.

    It is very strange that i cannot make the charts to be rendered. Any ideas ?

    Thanx

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author AntoineH

    (@antoineh)

    This error is shown when either:

    1. the charts option is disabled in the plugin options, or,
    2. the calculation method is set to ‘simple’.

    Hope this helps.

    Thread Starter pekos

    (@pekos)

    Hi Antoine

    it was actually due to the simple calculation method setting.

    Thanx for the quick reply

Viewing 2 replies - 1 through 2 (of 2 total)
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