[chart drawing] not appearing on mobile, served over http or https

  • Sanderz S

    (@sanderzcreative)


    7 years, 2 months ago

    Hi Isabel –

    We can’t get the Chart Wheel Image to display on mobile; we’re only seeing the placeholder [chart drawing] where the image should be. The chart image displays fine on laptop/desktop browsers but not on mobile chrome or safari.

    In searching the WP Support forum for your plugin, it looks like someone else reported a similar issue but there isn’t an answer/resolution posted with the post.

    Our entire site functions over HTTPS. After finding what you wrote on your ZodiacPress Enhanced GeoNames page, about GeoNames only serving over HTTP (not https) for free GeoNames accounts, we set out to finding .htaccess rewrites to serve only this one birth chart page over HTTP and not HTTPS. Coincidentally, we found a post on your blog about Redirecting To HTTPS, Except On One Page.

    We’ve implemented the .htaccess rewrites you recommended and the page is now serving over HTTP (not HTTPS) but the chart wheel image still isn’t displaying.

    Do you have a resolution for this or pointers?

    Thanks in advance and thank you for the great plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Sanderz S

    (@sanderzcreative)

    Forgot to mention that we pass/meet all the basic criteria on your Pre-Support Self-Check.

    — Server Info
    Server Software: Apache
    PHP Version: 5.6.31
    GD Support: Yes
    PHP_SHLIB_SUFFIX: so
    exec() Function: Enabled
    chmod() Function: Enabled

    — ZodiacPress Info
    swetest file: Okay
    Ephemeris permissions: Executable

    — WordPress Info
    WP Version: 4.8.1
    Multisite: No

    Plugin Author isabel104

    (@isabel104)

    Very sorry for the delay. The plugin was just updated (version 1.5.6) to fix an issue with the chart image displaying in some browsers. Your issue should be fixed with this update.

Viewing 2 replies - 1 through 2 (of 2 total)
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