Charitable needs to complete an upgrade

  • Resolved earthnutvt

    (@earthnutvt)


    2 years ago

    Apparently you guys added Stripe support to the base plugin, but now I cannot make any transactions. And this message is in the backend: “Charitable needs to complete an upgrade that was started earlier. Click here to continue the upgrade.”. When I click the link, nothing changes and the message returns. Please help! I’ve contacted priority support in my account several times because I pay for an add-on plugin, but I don’t even get a confirmation email saying you received my support ticket. Would really appreciate knowing how to get this to work. It’s properly connected to Stripe, but does not process any transactions.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPCharitable

    (@wpcharitable)

    @earthnutvt Thanks for reaching out and sorry to hear about the issues you are experiencing. I just checked and for some reason your support did go into our spam folder and we’ll be responding shortly. Sorry for the inconvenience on that and thank you for your patience.

Viewing 1 replies (of 1 total)
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