• Resolved olgazawisza2024

    (@olgazawisza2024)


    Good evening

    I have installed charitable plugin on localhost (xampp)

    campaign builder doesnt work, i can’t add new form element because of jquery (?) error . in chrome console i have:

    JQMIGRATE: Migrate is installed, version 3.4.1
    quill.js?ver=2.2.6:4165 [Deprecation] Listener added for a ‘DOMNodeInserted’ mutation event. Support for this event type has been removed, and this event will no longer be fired. See https://chromestatus.com/feature/5083947249172480 for more information.
    Scroll @ quill.js?ver=2.2.6:4165Understand this errorAI
    quill.js?ver=2.2.6:4165 [Deprecation] Listener added for a ‘DOMNodeInserted’ mutation event. Support for this event type has been removed, and this event will no longer be fired. See https://chromestatus.com/feature/5083947249172480 for more information.
    Scroll @ quill.js?ver=2.2.6:4165Understand this errorAI
    quill.js?ver=2.2.6:4165 [Deprecation] Listener added for a ‘DOMNodeInserted’ mutation event. Support for this event type has been removed, and this event will no longer be fired. See https://chromestatus.com/feature/5083947249172480 for more information.
    Scroll @ quill.js?ver=2.2.6:4165Understand this errorAI
    admin-builder.js?ver=1.8.4.1:4825 Uncaught TypeError: Cannot read properties of undefined (reading ‘disableDragAndDrop’)
    at Object.fieldAdd (admin-builder.js?ver=1.8.4.1:4825:40)
    at HTMLButtonElement. (admin-builder.js?ver=1.8.4.1:3078:9)
    at HTMLDivElement.dispatch (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,wp-util,moxiej&load%5Bchunk_1%5D=s,plupload,wp-codemirror&ver=6.7.1:2:40035)
    at v.handle (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,wp-util,moxiej&load%5Bchunk_1%5D=s,plupload,wp-codemirror&ver=6.7.1:2:38006)Understand this errorAI
    admin.php:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

    could you help ?

    best regards

    Olga Zawisza

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPCharitable

    (@wpcharitable)

    @olgazawisza2024 Thanks for reaching out.

    We attempted to reproduce the issue locally (with the version you are using, and with the latest version that was recently released) and currently we cannot. Our best guess so far is that either you have a file missing or somehow your install isn’t loading a JavaScript file that is key to making the drag and drop work.

    I would do a view source on the page you are getting an error and see if you are loading the drag-fields.js in the HTML (and confirm the file exists and has code). The JS error in your console seems to indicate that this isn’t being loaded.

    If you can confirm it’s loading then we can try asking for additional information. I realize you are on a localhost with no public HTML. But if you want to provide the site details: you can copy and paste the information in Charitable’s Tools->System Info into pastebin.com and share with us that link. We might see some clues in there. You can also try seeing if enabling/disabling WP_DEBUG has any effect (based on your report it looks like you have it on).

    Hope this helps!

    Thread Starter olgazawisza2024

    (@olgazawisza2024)

    thanks a lot for answering:) I will try to check file: drag-fields.js, as you proposed. probably next week. best regards ! Olga Z

    Plugin Author WPCharitable

    (@wpcharitable)

    @olgazawisza2024 No problem. I’m closing this ticket for now. Feel free to reach out, and we are happy to continue trying to help best we can. Have a good Thursday!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.