Charging Users for Items not paid for

Hi @bwstandard,

Yes, the WooCommerce Stripe Payment Gateway might help you manage this process.

You would need to capture the customer’s payment details when placing a bid. This can be done by enabling the “Payments via saved cards” feature during checkout. This will allow you to store the user’s payment details securely.

You must also enable the “Issue an authorization on checkout, and capture later” option.

Further information can be found here: https://woo.com/document/stripe/#setup-and-configuration

Once the auction ends, if the winning bidder does not pay within a specified time frame, you can use the saved payment details to charge the user. Please note that you must clearly state this policy in your terms and services to ensure users are fully aware of this process.

I hope this clarifies your concern. If you have any other questions, feel free to ask.

Thanks for the link. I took a look through and I guess I’m fuzzy on where I would initiate the charge for an unpaid item, on Woo or Stripe. Furthermore, when you mention

You would need to capture the customer’s payment details when placing a bid. This can be done by enabling the “Payments via saved cards” feature during checkout.

There is no checkout when bidding, it’s simply that, bidding. I could have people purchase an item for .01$ to capture their card info but not sure if I would still be able to charge them for unpaid items that would be unrelated to that .01$ amount.

What I’m trying to do is weed out fraudulent users that would bid prices up and not pay.

Thanks

Hi there @bwstandard ??

Thank you for reaching back, clarifying things further.

There is no checkout when bidding, it’s simply that, bidding.
[…]
What I’m trying to do is weed out fraudulent users that would bid prices up and not pay.

From what I gather, the goal is to keep the legitimate users bidding in a safe environment.

To clarify, what plugin is utilized for bidding? Also, did you already have a chance to inquire about its compatibility with WooCommerce Stripe Payment Gateway, via its support channel/documentation, or otherwise?

We await your response to better assist you.

• This reply was modified 10 months, 2 weeks ago by anastas10s. Reason: added clarification

https://codecanyon.net/item/woocommerce-simple-auctions-wordpress-auctions/6811382

Also, did you already have a chance to inquire about its compatibility with?WooCommerce Stripe Payment Gateway, via its support channel/documentation, or otherwise?

Is this not the place to enquire about the stripe gateway?

Hi there @bwstandard,

Is this not the place to enquire about the stripe gateway?

This is the right place to make inquiries about the Stripe gateway plugin, however, as you are using a third-party plugin from Code Canyon, we recommend you to check the plugin’s description page or its documentation for this information.

You can also get in touch with the plugin’s developers directly through the support channel provided on the Codecanyon.net platform.

Thanks.

I’m not asking anything regarding the plugin for auctions. I’m asking specifically how to make the charge to non paying bidders through stripe and if that happens in Woo or on Stripe. Sounds like it doesn’t happen in woo?

Thanks for the link. I took a look through and I guess I’m fuzzy on where I would initiate the charge for an unpaid item, on Woo or Stripe. Furthermore, when you mention

You would need to capture the customer’s payment details when placing a bid. This can be done by enabling the “Payments via saved cards” feature during checkout.

Hi @bwstandard,

Thanks for your patience and for clarifying your question.

To manage unpaid auction items, you typically initiate the charge through WooCommerce, not Stripe. Once you have the customer’s card information saved (which is done through WooCommerce Stripe Payment Gateway), you can create a new order in WooCommerce for the unpaid item and assign it to the customer. Then, you can manually capture the payment for that order using the saved card details.

However, as you mentioned, your auction process doesn’t involve a traditional checkout. So, capturing the customer’s card information could be a challenge.

As an alternative, you may consider using the Woo Subscriptions. This extension allows you to set up products with recurring payments, which could be a way to capture card information during the bidding process. You can then use this info to charge for unpaid items.

I hope this provides some clarity. Please let us know if you have any other questions!