Charging my card despite me having removed my card from their system

  • Do not purchase this plugin.
    6 months ago, after the last charge, I removed my credit card details from My Account in their system.
    When I login it shows no subscription, or credit card in my details.
    Despite this I have been charged again this morning.
    I’ll be blocking this company via Visa and fully expect a full refund.

Viewing 1 replies (of 1 total)

  • Hi,

    We are sorry for the inconvenience.

    Please be informed that it is not possible to charge a user when the subscription is cancelled.

    Could you please add your email for us to check?

    Thanks!

Viewing 1 replies (of 1 total)
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