Charged More Than The Price(Fake Company)

  • awakenen26

    (@awakenen26)


    5 years ago

    This was the worst plugin I ever used in terms of the service. firstly they charge you with the extra addons for which you haven’t opt-in.
    I was a member of this company and I was charged 10 times more than the price of the plan. After emailing them so many times about the refund I got no response from them.

    The customer executives are really blunt they don’t even share their name on the call. They try to endlessly give you false hopes that they will help us to solve our query but they don’t reply or take your complaints seriously.

    It has been more than a month and Mini orange has done a fraud of Rs. 2981. Seriously disappointed by this kind of lethargic behavior from such a company.

Viewing 1 replies (of 1 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hello @awakenen26,

    I am sorry that you had a bad experience.??

    We take great care to make sure we meet all of our customer’s?needs and expectations and provide a solution that works for them.?

    We have fixed pricing and plans and only charge extra for any kind of custom work involved.?If you feel you have been charged 10 times more than the price of the plan then please let us know and we will look into this from our end.
    You can always contact our support team regarding?your concerns.

Viewing 1 replies (of 1 total)
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