Chargeback Protection

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @rdsouza,

    Stripe offers a chargeback protection option that costs extra, that’s part of their internal logic and so the plugin doesn’t have to do anything extra for that.

    For 3D secure, liability is shifted if the customer authenticate makes their payment method.

    Can you specify which context you’re referring to chargeback protection?

    Kind regards,

    Thread Starter rdsouza

    (@rdsouza)

    Hi,
    Yes, we have paid in Stripe for those options, we were using YITH which allows for stripe checkout.

    After installing your plugin, payments and taken but in the Stripe dashboard it gives an error message that these payments are not in chargeback protection as they were not taken through stripe checkout.

    Thank you.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @rdsouza

    Thank you for clarifying. This plugin does not support the Stripe Checkout module.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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