character encoding problem

  • Resolved petereva

    (@petereva)


    12 months ago

    Hello, I use the plugin on two Hungarian sites, and in both cases the accented characters are transferred incorrectly to Active Campaign. I see that there was no such problem before. Could you help me?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author equalserving

    (@equalserving)

    Thank you for report this issue. We are looking into the matter.

    Plugin Author equalserving

    (@equalserving)

    Hello,

    Could you provide a little more information? Where are the accented characters found? The customer’s name, product name, tag name?

    Thanks

    Thread Starter petereva

    (@petereva)

    Thank you for taking care of the matter, of course I will help in any way. There are characters in the name and phone number (if + is entered)

    Gy?rgyi Gy%C3%B6rgyi

    Plugin Author equalserving

    (@equalserving)

    A new version of the plugin is available to install that fixes the problem. Thank you again for bringing this issue to our attention.

    Thread Starter petereva

    (@petereva)

    Thank you very much, I update it now!

Viewing 5 replies - 1 through 5 (of 5 total)
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