Character encoding

  • Resolved zweigelb

    (@zweigelb)


    2 years, 4 months ago

    Hi there,
    we want to use the plugin to export our clients products to the german affiliate network Adcell.

    We are facing problems with the character encoding.
    For example a part of the product description contains german umlauts
    Modern, au?ergew?hnlich und künstlerisch – das sind….

    Within the feed it does look like this
    Modern, au??ergew??hnlich und k??nstlerisch -?? das sind…

    We have tried strip tags and other settings, but it does not work.
    What output filter(s) should we use to make this work?
    Thanks in advance
    -Dirk

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Can you please try using UTF-8 Encode as the Output Filter and check if the issue gets resolved: https://prnt.sc/zmDb0tbyLXGu

    Let me know if this helps.

    Thank you.

    Thread Starter zweigelb

    (@zweigelb)

    Hi Rafi,

    thanks we already did this for the product description and title and it works fine.
    But it is not working for the Categories.
    Zubeh??r
    Grills und Grillzubeh??r

    Should be
    Zubeh?r
    Grills und Grillzubeh?r

    Any idea?

    Hi,

    We’ve created two new categories on our server with the following values: Zubeh?r and Grills und Grillzubeh?r – we tested the values and it seems to be working fine.

    Can you please send me your feed link and screenshots of your feed attributes, feed filter, and feed settings section here?

    Let me know.

    Thank you.

    Thread Starter zweigelb

    (@zweigelb)

    Mail is on the way.
    Thanks in advance

    Hi,

    I’m marking this thread as resolved here (WP Repo) as we are already providing you support through our support channel (RexTheme Support).

    You are always welcome to open a new thread if you face any issues with our plugin.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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