Channel doesn’t exist

Oh I’m sorry I thought I replied you.
Hey are you still having the problem? Did you create your own API Key? Try using the default API Key: AIzaSyCAAeId9Hblpq_QPR3pAbwQZamiIvOChWo

I am having the same problem. It was working, but now is not.

The Channel ID is: UCjFll63Dw98Pug2mSvLBw2Q

If I enter that & check, it finds and enters the Username (The Progrm). If I then press Check again it shows in red below the Check button
The Progrmdoesn't exist. I also get this message if I put just the Username in and press Check.

I have tried using the API key you gave above as well as the one I generated and was working.

Any ideas?

• This reply was modified 7 years, 5 months ago by Simon.

Hi, don’t click on Check again, after you click on it the first time, it has fetched your channel details and your channel’s preview should be shown below the edit form, then just Save.

Does it work?

No, I tried that and it does not work. I do get a preview, but just a blank screen on the page with the shortcode.

If I F12 the browser I get the following:-

Failed to load resource: the server responded with a status of 404 (Not Found)
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
2frontend.js Failed to load resource: the server responded with a status of 404 (Not Found)
ytprefs.min.js:2 Setting up YT API events: _ytid_27992
ytprefs.min.js:2 Setting up YT API events: _ytid_51247
ytprefs.min.js:2 YT API ready 2
frontend.css Failed to load resource: the server responded with a status of 404 (Not Found)

• This reply was modified 7 years, 5 months ago by Simon.

Deactivate the other YouTube plugin.

I have done this and it made no difference

You should have had a welcome email from the site, which should also give you access to custom homepage once logged in. Link to videos page is there.

thanks

Hi, I put the shortcode in WP editor, not in Siteorigin’s widget (I reverted it) and it’s working now.

Thanks – I can see that works as a short-term solution, but would be good to use with PageBuilder still.

Any idea why it’s stopped working? I tried the Text widget and that failed too.

I found the the issue with SiteOrigin only in the last week after a user reported it. It’ll be fixed.