Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mayeenul Islam

    (@wzislam)

    I think you are talking about the /submit-ticket/ page.

    And you are talking about this portion, right?
    https://prntscr.com/c9daiv

    If so, currently, with v0.2.1 it’s not possible.

    But in the future release we can provide a filter hook there so that you can hook to the filter hook and can change the text.

    Please confirm and pinpoint your query, so that I can open an issue for this feature.

    Thread Starter dsdiver

    (@dsdiver)

    Thanks for your quick follow up!

    Yes, on that page!

    So what I am asking for is to be able to modify the text when asking for information. Being able to modify : “Write down your issue in details. At least 30…….” To “Explain your request. The more details the better. Don’t forget to include your credentials so we can log in to your site”

    Or, would it be possible to create or use a custom form on this page?

    Thanks

    Dustin

    On 8/23/2016 9:45 AM, www.remarpro.com wrote:
    > Mayeenul Islam wrote:
    >
    > I think you are talking about the /submit-ticket/ page.
    > And you are talking about this portion, right?
    > https://prntscr.com/c9daiv
    > If so, currently, with v0.2.1 it’s not possible.
    > But in the future release we can provide a filter hook there so that you can hook to the filter hook and can change the text.
    > Please confirm and pinpoint your query, so that I can open an issue for this feature.
    >

    >
    >
    >

    Plugin Author Mayeenul Islam

    (@wzislam)

    So you are talking about the “Tooltip” of the Submit Ticket form, on the second field: Details *.

    You want to modify the text of the tooltip.

    No tooltip text is modifiable as of now. Providing filter for all the tooltip is obviously possible, but would be a bit messy. Let’s give us some time to sort these things out.

    But we will surely look at these things inshALLAH. I’m opening an issue on this regard.
    https://github.com/nanodesigns/nanosupport/issues/9

    You can subscribe the issue for further update.

    Plugin Author Mayeenul Islam

    (@wzislam)

    It’s nice that, we can close your ticket with a nice solution.
    Please find your ticket here:
    https://github.com/nanodesigns/nanosupport/issues/9

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Changing the text on the support page’ is closed to new replies.