• Resolved bizzzel100

    (@bizzzel100)


    Hello-

    I’ve installed and been testing your plugin Marketpress and for the most part works great. I’ve ran into one major issue. When you set up variations, the catalog button changes from “Add to Cart” to “Choose Options”. When a visitor clicks on the Choose Options button a pop-up window displays. The major issue: On a desktop the window is way to skinny and needs to be scrolled. On mobile devices the pop-up can’t be scrolled (basically making the e-commerce plugin not compatible with mobile devices).

    I am hoping that there is an option field (that I can’t find) to change the “Choose Options” button from a pop-up to a link to the product page (exactly like the function if you click on the thumbnail image). Everything else on the plugin has been very intuitive (much more the WooCommerce and Magento) so I’m hoping this is an easy fix.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hey @bizzzel100,

    I hope you’re well.

    I tried on my test site and the popup window is scrollable both in desktop and mobile device. I tried on iPhone 7 plus, what’s your device to test?

    There is no option for changing “Choose Options” button to go to product link. There is “mp_buy_button_tag” filter for that button, but even with code, this is not possible with the current version. Maybe you can just hide that button with this code;

    add_filter( 'mp_buy_button_tag', function( $button, $product_ID, $context, $selected_atts, $no_single ){
        return "";
    }, 10, 5 );

    You just need to add that code to your theme’s functions.php file.

    Cheers,
    Oguz

    Thread Starter bizzzel100

    (@bizzzel100)

    Hello-

    I’ve tried it on Google Nexus (a few different versions) and Samsung Galaxy 4 and 5. On the Nexus it wouldn’t scroll at all. It might be browser/version related (tried in Google Chrome), but obviously you can’t tell clients what browser to use. It does function on the desktop (but it does look terrible). On the Samsung phones it would scroll but would immediately jump back to the top on the pop up box as soon as you release your finger. The remove button might be an option but not the desired approach.

    To be honest, I’m pretty disappointed because the rest of the plugin so far is pretty good compared to the competition. Seems like this would be an easy fix by removing. Mobile purchases are a big part of our market so I’m going to have to do some more shopping around to see what else is available. Please fix in future updates!!

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @bizzzel100

    Hope you’re doing well!

    I apologize for late reply in here.

    We tested the MarketPress product’s popup on mobile devices from our end and could not reproduce this issue. The pop up was scrollable with Chrome and Safari browsers.

    Please run a test for a conflict with a theme and another active plugin on your site and see if the issue still persists. Deactivate all the other plugins and switch to a default theme. Test if the popup is scrollable on a mobile device. If the issue persists, please share here a link to your site so we could have a closer look.

    If everything is well, please activate one plugin at the time each time testing the pop-up.

    Let us know how it went!

    Kind regards,
    Nastia

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @bizzzel100,

    it’s been a while since we’ve heard back from you, so I’m marking this thread as resolved. Feel free to post back here, if more assistance is required and we can re-open it and continue troubleshooting. ??

    Warm regards,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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