Changing Numbers in older Order IDs

  • Resolved ntoum

    (@ntoum)


    4 years, 10 months ago

    Hello,

    I installed the plugin and changed the sequential number for the new orders. But i noticed that when i am enabling the plugin then it changes the order ids in the older orders.

    Not in the sequential number i have setup, but in looks some random increased numbers.
    Is this a bug? I want to change only the future order IDs and have the older ones as it was.

    Thank you in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @ntoum,

    I have replicated this issue on our staging site where the order numbers are getting changed when the older order numbers are gettings updated.

    However, we will fix this issue and we will get back to you with an update on this soon.

    Regards,
    Kenil Shah

    Thread Starter ntoum

    (@ntoum)

    Hi @kenil802

    Thank you for your answer to my ticket, and i am waiting for your update.
    Do you have a date about this?

    Thank you in advance.

    Plugin Support kenil802

    (@kenil802)

    Hi @ntoum,

    We have not yet decided the timeline as to when we can take this up but we will surely resolve this issue as soon as possible.

    Regards,
    Kenil Shah

    This is still a problem, and a big one at that since it is causing us problems syncing to a third party system. Any update?

Viewing 4 replies - 1 through 4 (of 4 total)
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