• Resolved nsjagtap

    (@nsjagtap)


    Hi! i am a total beginner, trying to change header image of 2017 theme, the reply is “Unable to create directory wp-content/uploads/2017/05. Is its parent directory writable by the server?”
    can you help?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    That’s the question: >> Is its parent directory writable by the server? <<

    What is the ownership and permissions on wp-content/upload and wp-content/uploads/2017 ?

    Thread Starter nsjagtap

    (@nsjagtap)

    thanks ss,
    I am trying to understand what you are saying, because I have not made website before.
    But since you have not ruled out change possibility, there is hope.
    Same musr be the case with logo ?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    How are you hosting your website?

    Thread Starter nsjagtap

    (@nsjagtap)

    Hi ss,
    if I understand your question correctly, hosting is without c-panel and most probably by FTP.
    Please wait for a day or two, so I can prepare for your questions.
    thanks

    Thread Starter nsjagtap

    (@nsjagtap)

    hi ss, and sorry for delay in getting back.
    First i dont understand the wordpress jargon.
    Second your question about ownership and permission on wp-content/upload
    Third your question how is website being hosted,
    sorry, you will have to explain, i have no clue, please help.

    in the theme i was able to insert Title and tagline, but not able to upload image,logo and icon.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Perhaps you should contact tech support for your host so they can look at this for you.

    Thread Starter nsjagtap

    (@nsjagtap)

    thanks ss,
    one last question; in my hosting services form there is tag
    Set “Write” permissions for folders
    A Folder with write permission will allow user to upload data/files to the specified folder.
    Folder Name:……………….. Set
    here can i put, wp-content/upload/2017/05 or
    directory wp-content/upload/2017/05

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Folder permissions should be 755

    Thread Starter nsjagtap

    (@nsjagtap)

    so i did not know how to change write permissions, i tried theme editor no luck, finally i called my host and they agreed to write permision for wp-content directory
    matter is resolved

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘changing header in 2017 theme’ is closed to new replies.