Changing Account Connection

  • Resolved SadaajitA

    (@sadaajita)


    6 years, 1 month ago

    I was reviewing my Dashboard and realized that the Account Connection is with a defunct email account. One that has been dead for literally years. How can I change that account? I went to WordPress.com and looked at my account, but didn’t find anyplace that I could change this information. I couldn’t get help through JetPack’s site, as it kept telling me that I wasn’t logged in, even though I was…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor James Huff

    (@macmanx)

    You can change the email address on your WordPress.com account at https://wordpress.com/me/account

    Alternatively, you can also connect to a different WordPress.com account by disconnecting Jetpack from WordPress.com at Jetpack > Dashboard > Site Connection > Manage Site Connection in your site’s Dashboard, then connecting again when prompted to the desired account.

    Thread Starter SadaajitA

    (@sadaajita)

    Thanks I’ll give that a go and see if it works.

    Thread Starter SadaajitA

    (@sadaajita)

    OK, @macmanx, I tried to disconnect and got this error message.

    There was an error disconnecting Jetpack. Error: Error: Cookie nonce is invalid (Status 403).

    Now what?

    • This reply was modified 6 years, 1 month ago by SadaajitA.
    • This reply was modified 6 years, 1 month ago by SadaajitA.
    • This reply was modified 6 years, 1 month ago by SadaajitA.
    Plugin Contributor James Huff

    (@macmanx)

    Sorry abut that!

    Please try deleting Jetpack specifically from the Plugins section of your blog’s Dashboard.

    This will clear out Jetpack’s settings, and it should work properly after a reinstall.

    Thread Starter SadaajitA

    (@sadaajita)

    Thanks @macmanx, that fixed it. Now it is showing up to date information.

Viewing 5 replies - 1 through 5 (of 5 total)
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