Changing access permissions blocks admin access

WPML version 1.12.0; I have done the manual DB upgrade

WP 6.2.2; WooCommerce 7.9.0

using a custom theme.

Browsers Chrome and Firefox, Win 10 x64

This is a bug that seems to be the same as reported 4 weeks ago. The “resolution” in that case is a workaround to get running again but it does not fix the bug.

I have a woocommerce setup and was wanting to give access to the email logs to people with shop-manager roles.

I initially assigned the setting “can see submission data” to Manage Woocommerce but the person with Shop Manager role said they could not see a change in menu, even after logout and back in. I then set permission to “read_shop_order” and suddenly I, with Administrator role, got a “permission denied” message and the items disappeared from the dashboard.

Mail logs were completely inaccessible to everybody.

I tried disable/re-enable but found no change.

I did not want to uninstall as I could not remember what the cleanup setting did.

I managed to manually edit the wpml_settings item in wp_options to reset the permission to the default manage_settings and it started working properly again.

I repeated the process on a test system in staging mode and basically repeated the problem. This time setting capability to “manage_woocommerce” resulted in a test account with shop-manager role getting access to the mail log. Then I tried setting capability to edit_store_order and it broke again.

I have installed the “user role editor” plugin to confirn that both store manager and Administrator have all the capabilities mentioned.