• Resolved scolombo

    (@scolombo)


    I was recently using 3.1.1. I was having trouble because none of my changes were saving – I would update a page or the menu, and hit save, and it would say that it was successful, but then the update wouldn’t actually be saved. I decided to update to 3.3.1 to try to fix the problem. When I did this, I got stuck in a database update loop. I’ve looked into this and found that my database says my version is 17516, while my version.php file says that my database version is 19470. If I set them to the same thing, I can get back into the admin area, but still nothing saves. Can someone please help me? This is very frustrating.

    Thx!

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – re-run the upgrade via wp-admin/upgrade.php

    Thread Starter scolombo

    (@scolombo)

    I tried this with no success. I’m back to my original situation. I have set both the version.php and the database option “db_version” to 19470. I can now get into the admin, but it won’t save anything. I tried the steps above, so I have a fresh install in place, but nothing works. Why would I not be able to save changes in the admin area?? Is this a permissions problem on my host??

    Please help, thanks so much,
    Sharon

    Thread Starter scolombo

    (@scolombo)

    SOLVED THIS. Turns out my client (I’m a web designer/developer) had created a new database user – with ONLY select permissions – so the update was never running on the db, but the site was running fine – once I fixed the permissions, all is well.

Viewing 3 replies - 1 through 3 (of 3 total)
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