Changes not saving

  • Resolved laubonney

    (@laubonney)


    2 years, 2 months ago

    Using the version 1.2.3 on our site. Some of the changes that are done and then Published effectively do not save (some do) so when we are trying to move to the next template, it’s showing the error message (standard WP one) “Changes might not be saved….”

    Changes that do not get saved are:

    1. Titles formatting within “others” section
    2. Header section where we add an image

    Site is running on WP Current version: 6.1.1 and Woocommerce 7.2.0 installed

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @laubonney,

    Thanks for reaching out.

    We couldn’t replicate the issue when we tested it on our environment. Can you please share the screen recording of the scenario via this link to have a better understanding? It will help us to replicate the issue.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @laubonney,

    As you haven’t responded to us so far, we are marking this as solved. Feel free to reopen if the issue persists.

    Thread Starter laubonney

    (@laubonney)

    I replied and sent the video as requested through the support form. Issue is still pending there.

Viewing 3 replies - 1 through 3 (of 3 total)
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