Changes not saved

  • Resolved fxneumann

    (@fxneumann)


    6 months, 3 weeks ago

    Hi there,

    Since this week I am having problems with the plugin: I can’t save new entries for the preview image and the description. When I save an article and reload the page, the fields are empty (for new articles) or the changes haven’t been saved (for existing articles). I have the latest version of the plugin, the problem occurs in Firefox and Chrome. I haven’t changed the configuration of the plugin before the error occurred, and I haven’t installed any new plugins (although some may have been updated, but I haven’t installed any other plugins that deal with OG data).

    Is this a known issue? Does anyone have any ideas on how to fix it?

    Best regards

    Felix

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @fxneumann ,

    Thanks for contacting us. Hope you are doing well.

    We are unable to replicate this issue in our end. Can you please share screencast video for what exactly happening step by step? So it will be helpful for us to assist you further.

    Hope to hear from you soon.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter fxneumann

    (@fxneumann)

    Hi,

    thanks for looking into it – after de- and reactivatiting all plugins the problem disappeared.

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Thanks for the update.

    Let me know if you have any other issue.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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