Changes are not being saved

  • Resolved wantenev

    (@wantenev)


    9 months, 1 week ago

    Hello,

    After updating the plugin to the latest version it stopped working. I wasn’t able to open any of its pages. Deactivating/activating did nothing to change this. Uninstalling/Reinstalling fixed that – I am now able to open pages and configure the plugin however none of the changes I make are being saved. Uninstalling/Reinstalling couple of more times didn’t fix this issue. Any idea what might be the case for this?

    Rolling back to 1.18.1 didn’t fix the issue either.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    I think you have a cache issue. Since rolling back did not fix problem it may be the PHO OPcache.
    Try clearing all caches and restart PHP if possible

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    Please pass on any error messages you get

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    closing this

    ahorak

    (@ahorak)

    Hi Torben,

    I have a same issue. None of the settings can’t be saved. First I thought it’s just the WooCommerce Integration (I’ve sent you the info via contact form today already). However now I see non of the settings are saved, event basic GTM ID setting. None of it remains “active” after save.

    Cache has been disabled.

    Please let me know how to proceed to get you the necessary info.

    Thank you.

    • This reply was modified 9 months ago by ahorak.

    Same problem, I have LSCache+Redis, but never had this issue on any of the shops. I excluded parameters and no changes, here’s server response:

    {"success":true,"data":{"general":{"gtm_id":"","script_implementation":0,"noscript_implementation":0,"container_active":true,"sgtm_domain":"", "console_log":false,"gtm_auth":"","gtm_preview":""},"integrations":{"woocommerce_shipping_info":1,"woocommerce_payment_info":1,"woocommerce_variable_product_tracking":0, "woocommerce_view_item_list_limit":0,"woocommerce_debug_track_purchase":false,"cf7_load_js":1,"edd_debug_track_purchase":false,"woocommerce_integration":true}}}

    I don’t cache wp admin.

    • This reply was modified 8 months, 2 weeks ago by mcdeth.
Viewing 5 replies - 1 through 5 (of 5 total)
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