• Resolved TheFactory

    (@thefactory)


    Wouldn’t it be nice if you kept up showing what changes were made to each version in the Changelog section. Sorry, but I’m not updating anymore until I know what these changes are. Even the changelog on your website is out of date and doesn’t show current version information.

Viewing 6 replies - 1 through 6 (of 6 total)
  • I second this!!! ^^^

    Thread Starter TheFactory

    (@thefactory)

    NO REPLY AND NO update to either the website changelog or the plugins changelog. Seriously?? I pay for the PRO version and you can’t even comment. Great support here!

    Plugin Contributor Plugins Area

    (@usersultra)

    Hello Guys,

    Thank you for your posts.

    We’re sorry about the late reply. We’re not allowed to offer support for paid version on WordPress forums.

    We offer a ticketing system which is replied within hours right here https://usersultra.com/contact.php

    As for the changelog, please open a ticket and we will check your issues immediately.

    Again, we’re sorry, we’re not allowed to offer support for paid version here, it’s against the WordPress policy.

    Thank you for your understanding and cooperation.

    Cheers

    Thread Starter TheFactory

    (@thefactory)

    Well your response is just plain stupid… Obviously you didn’t read the post. Change log has nothing to do directly with the paid version. You should be posting an updated change log for both the FREE & PAID versions no matter what with every update. This clearly just provides what the changes are for each update NO matter FREE or PAID version.

    Plugin Contributor Plugins Area

    (@usersultra)

    Thank you for your reply. Sorry if you feel ha my response is “stupid”. If the changelog of the pro version is not being updated there should be a technical issue on our servers, which will be checked ASAP.

    You can rest assured, if there is a technical issue on our servers we will fix it ASAP.

    Cheers

    Thread Starter TheFactory

    (@thefactory)

    It’s not a technical issue when it has to do with both versions. FREE version located here in the repository is updated when you modify and upload the new release. It’s a lack of keeping up and writing what changes were made to the plugin prior to releasing it. Just like the version number. Then you have your website where the PRO version is located / PAID version. Again hasn’t been updated in months even though there has been two new releases since the last version it displays here: https://usersultra.com/uultra-testing/changelog/.

    Cheers

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Changelog Versions | NEVER UPDATED!’ is closed to new replies.