Changed website address in settings but can no longer login

  • arobinsonnp

    (@arobinsonnp)


    9 years ago

    I was attempting to change my wordpress website domain name and did so in the setting tab, however, I can no longer login? How can I undo this if I no longer have access to my Dashboard?

    I now realize this was not the correct way to change your domain name.

    Thanks,
    Ann

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter arobinsonnp

    (@arobinsonnp)

    This is the message I get when attempting to log in.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@… and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    danieltj

    (@danieltj)

    You’ll need to get access to your database that stores the data of your website and alter the two link rows in the options table.

    Revert it back to what it was and it should let you in again.

    Thread Starter arobinsonnp

    (@arobinsonnp)

    Daniel, thank you!

    How do I do that or where can I find it?

    danieltj

    (@danieltj)

    Do you have access to the database for your website? Your web host provider should be able to point you in the right direction as it can vary per host.

    Take a backup of your database before you change anything though as if you break something it can take a lot of work to manually restore it.

    Usually hosts use phpMyAdmin to access a sites database. Look for the two rows within the options table. Again, ask your host if you can’t find it as it might be set up differently or named differently etc.

    Thread Starter arobinsonnp

    (@arobinsonnp)

    Daniel,

    I am on hold with Bluehost now, hopefully, they can help me.

    Thank you so much!

    Thread Starter arobinsonnp

    (@arobinsonnp)

    Hi Daniel,

    Bluehost walked me through it. Thanks again!

    Best,
    Ann

Viewing 6 replies - 1 through 6 (of 6 total)
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