• Resolved sbuch32

    (@sbuch32)


    Hello all,

    Have made a bit of a major error. i changed the url of the staging site i was working on. I changed the name from : staging.sitenames.com to staging.sitename.com after i noticed that i had made it plural by mistake in the first place.

    Making that change kicked me out of the site and now i can’t login. When i try i get:

    This site can’t be reached

    Check if there is a typo in?staging.sitename.com.Try:

    • Changing DNS over HTTPS settings

    DNS_PROBE_FINISHED_NXDOMAINCheck your DNS over HTTPS settings

    Go to Opera > Preferences… > System > Use DNS-over-HTTPS instead of the system’s DNS settings and check your DNS-over-HTTPS provider.

    Is there anyway i can undo what i’ve done or is all lost? Please bear in mind i have little experience in this area. I barely remember how i set up the staging site to be honest.

    Many thanks.

    • This topic was modified 1 month, 3 weeks ago by sbuch32.
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  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @sbuch32
    Having a staging site on a subdomain means you are using WP STAGING PRO, so please send us your site’s system information (from WP STAGING > System Info) via this form and we will help you further from there.

    We can provide support only for the free customers here on the forums as per the forums rules.

    Thanks,
    Alaa

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