Changed hosts, now have problems?
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I’m very inexperienced with all of the cpanel side of things. I just changed hosts from hostIcan to crazydomains.
I have uploaded my back ups and my files both through FTP and via their back up system.
My name servers have been changed to point at crazydomains. BUT, since I uploaded my back ups it keeps redirecting my “home” page to hostIcan. The old hosts.
I asked crazy domains for some help and this is the extent of what they told me. While this might seem enough for some of you more experienced people it’s all gibberish to me and I have no idea what they want me to do.
So we can see what’s going on with your website as I have checked your web hosting and found that
there is many files and folders.
Also, please move files and folders to under public_html as some fils and folders are not public_html folder.
To transfer the files from your computer to your website, simply copy the files you want to upload and paste them into your network place directory.Please note that: All files must go in the public_html folder. Do NOT place any other files anywhere but here.
If you have further queries, please feel free to let us know.
Thank you,
I mean I can read what they want me to do, but I don’t know how to do it. Any help would be appreciated. If anyone would like to get my login details and have a good snoop around I would be ok about sharing those with you.
Thanks.
web site is discoverboo.com but for obvious reasons it’s not there to look at!
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