Changed domain and receiving error message. Can’t fix it….

  • Resolved gabrielepanozzo

    (@gabrielepanozzo)


    6 years, 10 months ago

    Hi. I have recently changed the domain of my website. Since then I can make mailchimp connect with my website. The error I am getting on the plugin is

    “Unable to load lists from MailChimp: () . Please check your Settings settings.”
    I tried to change api key and uninstall the plugin and reinstall it, but I can’t get out of it, can you help pleaase?
    Thanks,
    Gabriele.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support khungate

    (@khungate)

    Hi @gabrielepanozzo, thanks for reaching out. If you’re still unable to get the plugin working, I’d recommend the following:

    1. Deactivate & delete the plugin
    2. Go to MailChimp & delete the connected site(s)
    3. Reinstall the plugin
    4. Enable the “Standard” logs in the plugin
    5. If applicable, post back any errors you see in the logs

    Thanks,
    Kyle

Viewing 1 replies (of 1 total)
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