• Resolved isakengstrom

    (@isakengstrom)


    Hi,

    Thanks for a really useful plugin!

    I’ve been using the plugin in half a year now and it has been working perfectly. Until now.
    Last week when I was clicking the “Analytics”-tab in WordPress admin it said that I didn’t had the permission to view the Analytics Dashboard and that I needed to Reauthenticate the plugin. I did that att it was working properly again. I thought.

    This week I though discovered that there wasn’t any visitors tracked to the site since I Reauthenticated the plugin. I was looking into it and found that the plugin now is tracking the visits to another Google web property.
    So my question now is if there’s a way to change what web property the visits are tracked to?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello, @isakengstrom!

    Thanks for your kind words about Google Analytics WD! We are glad to know you find it useful.

    We’re sorry for the trouble it caused you. Could you please contact our team using this form? Select “I have a pre-sales question” and the form will appear.

    Also please indicate the link to this forum thread in your message. We will figure out a solution soon and share it here.

    Thank you! Have a great day!

    Hi, @isakengstrom!

    I am happy to inform you, that our development team has found what the problem was.

    When you reauthenticate Google Analytics WD, by default it takes the very first option of this dropdown menu. This is what happened on your website.

    Simply select the correct website (the developers already did this for you), and you will have necessary reports displayed.

    Let me know in case you have questions.
    Thanks! Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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