change user password not working?

  • Resolved sgrubie

    (@sgrubie)


    6 years, 1 month ago

    Hi- great plugin, just what I was looking for.

    I installed the plugin and tested it with a registration form on one blog article – everything worked fine. I then tried the “forgot my password” functionality and received a link to change the password, which I did. However, I kept getting an error that the new password did not work, and I was no longer able to log in.

    I also seemed to have locked my IP out of all wordpress login functionality due to security measures recently installed for repeated failed login attempts, but that’s another thing ??

    The page I need help with: [log in to see the link]

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  • Plugin Author arildur

    (@arildur)

    Hi,
    Sorry for taking very long time to respond, and sorry to hear you have some problems with password recovery.

    This may be a bit tricky to resolve, additional info is be needed. If changing password are still not working, please try record a debug log during the whole password change sequence.

    In the plugin settings, in Advanced settings, enable debug logging with extra info. Make a password recovery. Download the read_more_login_plugin.log file, and send it to [email protected] .

Viewing 1 replies (of 1 total)
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