403 Forbidden error on multiple image upload on frontend

  • Resolved tsabar

    (@tsabar)


    7 years ago

    wordfence is preventing my directory users from uploading a second image on the frontend form to create a listing. a “403 Forbidden error” is returned when the plugin is active. how do i configure wordfence to allow users to upload an image to both fields?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfyann

    (@wfyann)

    Hi @tsabar,

    Do you see requests being blocked on the Wordfence –> Live Traffic page?

    If PHP logging is enabled could you please check the error log to see if there are any related messages?

    Also, could you check if the “Disable Code Execution for Uploads directory” option is enabled (on the Wordfence –> Options page)?

    Thread Starter tsabar

    (@tsabar)

    hi, thanx for responding.

    1. i do not see the second image (error) on the live traffic page, only the first image upload.

    2. i do not yet have php logging enabled

    3. Disable Code Execution for Uploads directory is currently disabled, though i’ve tested with it both disabled and enabled.

    wfyann

    (@wfyann)

    Hi @tsabar,

    Were you able to find more information after enabling PHP logging?

    Also, as this could result from a plugin conflict, could you try and temporarily disable all other plugins and repeat the problematic action?
    Then if the issue doesn’t occur, re-enable other plugins one by one to see which one could be conflicting with Wordfence.

    Another way to get additional information would be to enable WP_DEBUG.

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 4 replies - 1 through 4 (of 4 total)
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