• Resolved viotto

    (@viotto)


    Hello and thank you for this great software.
    How is it possible to edit the color of the support agent replies background?
    In my case the background color is almost as white as the text, which makes it unreadable.
    I didn’t find any color theme option (Impreza theme) which affects this background.

    See screenshot:

    View post on imgur.com

    Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    The only way to make those kinds of changes is by apply some custom CSS to your theme. Most themes have a place for adding custom CSS so its a matter of figuring out what’s the right CSS for your theme.

    Thanks.

    Plugin Author awesomesupport

    (@awesomesupport)

    Or, maybe your theme gives you the option to change the default color of text? Maybe in the APPEARANCE->CUSTOMIZER?

    Thread Starter viotto

    (@viotto)

    Thank you for your fast support!

    I solved it by using custom CSS:

    .wpas-reply-single.wpas_user_administrator{
      color: #000;
    }

    This will change the font text color and make it readable.
    Not yet sure how to change background color instead, the CSS background-color property does not work here.
    Anyways, problem solved!
    If you know how to change background color instead (not font color) in the CSS field please write it in the ticket, it will be helpful.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Change ticket reply background color’ is closed to new replies.