• Resolved kimoo12

    (@kimoo12)


    Hello,

    My site and the wordpress dashboard are in French, but the Jetpack subscription emails are sent in English.

    Is it possible to modify the email source file? And if so, where is it please?

    Thanks in advance for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @kimoo12,

    To change the language of Jetpack subscription emails, these emails should usually follow your site’s language settings. If your site is set to French, the emails should also be sent in French. However, if they are not, you may need to check your site’s language settings to ensure they are properly configured. You can check that from your wp-admin Dashboard > Settings > General > Site Language.

    Can you also tell me whether your Jetpack plugin is in French? You can download the French version here.

    If after confirming the settings the issue persists, please provide your site URL so we can have a look. If you would like to keep your site URL private, you can contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thank you!

    Thread Starter kimoo12

    (@kimoo12)

    Hello,

    My problem has been solved, perhaps because of the recent update. My site is well configured in French and I downloaded the plugin via WordPress. But I’ll take note of your approach in case the problem recurs.

    Thank you very much for your help, you’re a top-notch support.

    Thread Starter kimoo12

    (@kimoo12)

    Hello,

    Sorry, I have one last question.

    Is it possible that when a jetpack subscriber subscribes, he can be automatically present in my Active Campaign subscriber list and vice versa?

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @kimoo12,

    I am happy to hear you figured out the issue and you’re all set ??

    As for your question:

    Is it possible that when a jetpack subscriber subscribes, he can be automatically present in my Active Campaign subscriber list and vice versa?

    We don’t have any automatic integration that syncs our Newsletter subscription feature with the Active Campaign plugin.

    You may need to import/export the contacts at the moment, keeping in mind that you will need the subscriber’s permission to move their personal data from one list (where they subscribed) to another (they may not be aware of).

    Hope that answers your question!

    Thread Starter kimoo12

    (@kimoo12)

    Got it, thanks for your help.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Sure thing, @kimoo12, anytime ??

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

    Thread Starter kimoo12

    (@kimoo12)

    I’m really sorry to bother you.

    I was wondering if you know of a solution for linking your newsletter to Active Campaign.

    I saw that there was a possible link with Zapier or other tools between Jetpack CRM and AC but I don’t want to use Jetpack CRM.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @kimoo12,

    Nope, there is no feature to connect our Jetpack newsletter to Active Campaign.

    I was about to mention the Zapier’s option with CRM, but looks like you have already exclude this way :/

Viewing 8 replies - 1 through 8 (of 8 total)
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