Change Stripe statement descriptor in your plugin or with code

  • Resolved rbdev

    (@rbdev)


    3 months ago

    I need to change Stripe statement descriptor in your plugin or with code, the wpgive plugin lets me

    I have lot of charge backs because the descriptor if vague, but with wpgive no chargebacks

    thanks in advance for the help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ramilbatoy

    (@ramilbatoy)

    Hi @rbdev

    You can add your Statement descriptor on Stripe under Restrict > Settings > Payments. You need to click on the “Set Up Stripe” button to see the Statement descriptor field.

    Thread Starter rbdev

    (@rbdev)

    Thanks upon further investigation, the disputes are due to the fact the subscribers forget about an upcoming renewal (yearly)

    How can I remind them that a renewal is coming up? Maybe a few weeks before, maybe more than once and then I can also advise they can click here to cancel subscription, or update payment methods .

    thanks

    Plugin Support ramilbatoy

    (@ramilbatoy)

    Hi @rbdev

    By default, the free version of the plugin does not include reminder emails to its core. Currently, this feature is only available on the Pro version of the plugin. See this article for more details: https://restrictcontentpro.com/why-go-pro/

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