Change status of split orders not working

Dear Dom,

With please check your edit order page, right sidebar, maybe order changed to on-hold and further changed to pending, please confirm if it is happening.

Thanks,
Fahad

Hi Fahad,

Thank you for the quick response! I have checked the order notes and it has only changed from the original status to payment pending. I have attached a screenshot.

Thanks,
Dom

Then try running crons using the advanced settings tab, cron settings inside. Some extra scripts need to run separately.

How exactly do I do that? This is what I see on the advance settings / crons

What file/function sets the new order status? I can then debug in there why it’s not setting the correct status.

There are many files, I need to look into it to guide you. Please use the urgent help option instead, under the help tab on the settings page. Cron job, first url with curl, you need to set that somewhere in your hosting account cpanel etc.

Hi Fahad

I’m done some debugging and think I’ve located the issue.

File: woo-order-splitter/inc/functions.php
Line 10872: $status = apply_filters('wc_os_split_order_status_logic_hook', $order, $status);

This returns an Order object, not a status. Therefore, when it tries to set the status further down (lines 10885 & 10886) it fails.

I have commented out line 10872 and 10885 and updated line 10886 to $order->set_status($status); and this now works.

I have created a patch for this so it works on out system. However, it would be great if you could look into this and publish a core fix?

Thanks

Thank you so much for this input but when I revisit the filter hook, I am seeing the string type being returned. I have improved that function and now it will return order status instead of order object. Hopefully next version will work without any issue for you.