change SMTP mail server

  • Hello,
    I have some issues with some recipient’s domains, they don’t receive the confirm registration email: their server seems to block Ultimate member mails.
    The mail server I use is not in any blacklist, we already checked.
    Someone can help?
    Thank you
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @localport,

    Do you use an SMPT plugin?
    Is it only happens with Ultimate member emails?

    Regards.

    I have same problem.

    I use Easy SMTP it works perfect with Contact Form 7, But I don’t receive email notification when a user registered.

    Do you have an idea?

    Thread Starter Eva Ts

    (@localport)

    Hi,
    I don’t use any SMTP plugin. I don’t really know if it happens in other case, I don’t receive or send many e-mail with other plugins.
    I think it is a problem with the firewall of some specific domain recipients, they are big enterprises and probably have changed their firewall rules in the past few weeks.
    So I was looking for a way to change wordpress or plugin SMTP without using a plugin.
    I found a way, but in the meantime I was looking forward to apply, the problem seems to have solved itself, because the now receive Ultimate member e-mails without problems or delays.
    So it is confirmed that the problem was not wordpress or Ultimate member.
    Thank you all.
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
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