Change recurring payment method

Hi @tiberiuz3401,

Your customer can add a new payment method and associate the subscription with that payment method all on the same page.

If they go to My Account > Subscriptions and click the link for this subscription, they will be take to the Subscription page. From there, they can click the Change Payment Method link which will take them to a page where they can add a new payment method that will be associated with the subscription.

Kind Regards,

I don’t actually have a Subscription endpoint since I don’t have Woocommerce Subscription Plugin. Do I have to write custom code for those functionalities or is this endpoint hidden somehow?

@tiberiuz3401 Are you using the subscription functionality that comes with the Braintree plugin then?

Yes. This is why I can’t see any Subscription endpoints on the “My account”.

@tiberiuz3401 navigate to wp-admin/admin.php?page=wc-settings&tab=checkout&section=braintree_subscription within your site and make sure you have the endpoints for subscriptions configured.

Thank you for the info, I’ve figured out. But, after someone changes his card info, will the new payment method have a payment nonce enriched with 3D Secure info? I think this is needed so the new card can be charged in the next billing cycles.

Another question. The “Subscriptions” endpoint doesn’t appear in the dashboard. What should I do?

But, after someone changes his card info, will the new payment method have a payment nonce enriched with 3D Secure info

If you have 3DS enabled in the Credit Card Settings, then 3DS will be used when saving the payment method.

The “Subscriptions” endpoint doesn’t appear in the dashboard. What should I do?

Are you referring to the WordPress Admin dashboard?

• This reply was modified 2 years, 11 months ago by Carmin.

I am referring to “My account” dashboard. Right now, my customers can’t see their subscriptions and, although, the endpoint is active (it can be accessed via a link like mywebsite.com/my-account/subscriptions), the endpoint doesn’t appear in the list of links from the “My account” dashboard (orders, addresses, payment methods, account details, etc.)

@tiberiuz3401 the plugin hooks into the filter woocommerce_account_menu_items which is called in the WooCommerce function wc_get_account_menu_items.

Make sure you theme or some custom code is not preventing that call. This would not be caused by an issue with the plugin.