• Resolved gargravarr

    (@gargravarr)


    We have a few hundred members that pay a fee every month through PayPal Express. Now we want the money to come to another PayPal account (still using Express). What happens to old memberships if I just change the PayPal settings in PMPro?

    Will the money go to the new account or to the old one? Or will old members have to sign up again?

    • This topic was modified 4 years, 2 months ago by gargravarr.
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  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @gargravarr

    Thank you for using Paid Memberships Pro.

    The fees for current members will go to the ‘old’ PayPal account. You may reach out to PayPal to see if they are able to migrate subscriptions to your new PayPal merchant account.

    Once you have changed the merchant account inside Paid Memberships Pro, any new registrations will be linked to the new merchant account.

    I hope this helps clear things up.

    Thread Starter gargravarr

    (@gargravarr)

    Thank you, Andrew. That’s exactly what I needed to know.

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