Change password after user block

  • Resolved mvbarrios

    (@mvbarrios)


    3 years, 4 months ago

    Hi i was wondering if the user is blocked, there’s a change that the user can reset their password to unblock the account? thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • twofactorauthentication

    (@twofactorauthentication)

    Hi there,

    Thank you for reaching out to us.

    Currently we block the user based on his IP address for a period specified by the administrator.

    Could you please confirm if you want to disable the user after failed login attempts and allow him to log in successfully only after resetting the password?

    If you would like, we can discuss this over a meeting.

    Please raise a ticket from the plugin support form, from our website or here so we can proceed further.

    Thank you,
    miniOrange Team

    Hi There,

    We did not hear from you.

    Could you please raise a support query from the plugin or website?

    For now, we are marking this thread as resolved.

    Thanks,
    Team miniOrange

Viewing 2 replies - 1 through 2 (of 2 total)
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