Change order status when using Razorpay

The order status is getting changed from pending payment to processing. I want it to go to pending payment to on-hold instead.

I tried this php snippet but it didn’t work.

add_filter( 'woocommerce_pronamic_pay_razorpay_process_payment_order_status', 'change_order_status', 9999, 2 );
 
function change_order_status( $status, $order ) {
    return 'on-hold';
}

Hello @dkexception

Thanks for liking Knit Pay. Your feedback gives us encouragement to provide you even better services.

You are using wrong filter, kindly try using pronamic_payment_status_update_woocommerce action.

We can also do the customization for you on your behalf, it will be paid service. You can contact us using link below.

https://www.knitpay.org/contact-us/

Hello, I changed the code as per your suggestion:

add_filter( 'pronamic_payment_status_update_woocommerce', 'change_order_status', 9999, 2 );
 
function change_order_status( $status, $order ) {
    return 'on-hold';
}

However, it didn’t work. I’m using https://www.businessbloomer.com/woocommerce-payment-gateway-order-status/ for reference.

It says:

First of all, each payment gateway, whether it’s included in WooCommerce core or not, should provide you with a handy filter hook called “woocommerce_GATEWAYID_process_payment_order_status“, where GATEWAYID needs to be changed to the payment gateway ID.

They have a separate post for finding the gateway ID https://www.businessbloomer.com/disable-payment-gateway-specific-user-role-woocommerce/. If I follow this step “pronamic_pay_razorpay” and not “pronamic_payment_status_update_woocommerce”. What am I doing wrong?

As discussed on phone call, you need to use pronamic_payment_status_update_woocommerce action hook to perform this task.