Change native links to custom links

Hi, good day

I need to change the default links, I don’t know if this is possible.

Example:
(https://mysite.com/add-ticket -> https://mysite.com/add-request)
(https://mysite.com/my-tickets -> https://mysite.com/my-request)

For all URLs I need to change ‘ticket’ -> ‘request’.

I look forward to hearing

Regards