• Resolved alissonmelods

    (@alissonmelods)


    Hello,

    I would like to know if it is possible to change the payment method after completing the purchase in Woocommerce, in case the user has not yet made the payment.
    I am using the methods of payment credit card and bank slip.

    I thank you for your attention.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    Sure! The order will be set to pending as it’s waiting for payment. In the order itself, you can do two things:

    1. Click on “Customer pay page” to see their own checkout page again: https://cld.wthms.co/z7j25x
    2. Click on “Order actions > Email” invoice to send the customer a reminder email, which contains a “pay now” link: https://cld.wthms.co/fcMWmj

    On both of those methods, they’ll be able to choose whichever checkout method they prefer and complete it.

    Thread Starter alissonmelods

    (@alissonmelods)

    Thank you! I’ll be checking here ??

    Is there any way to make it possible for the customer to do this on their own? Do you know any plugin?

    Great! Thanks! Usefull!

    Hannah,
    Thanks for the suggestion. However, when I do this, and click on the “Pay for this order” link in the invoice e-mail, it takes me to checkout on my site and gives this error:

    This order’s status is “Pending payment”—it cannot be paid for. Please contact us if you need assistance.

    Maybe because you are logged as admin ?
    Logout and try the link.

    I found the problem.
    I’m using a plugin that allows me to accept orders as quotes. So I wanted to be able to accept credit cards once I move it from “requested quote” to “pending payment.”
    The default price on a quote is $0. That is what was causing the error. Once I gave the quote a price, the error went away.

Viewing 7 replies - 1 through 7 (of 7 total)
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