Change Jetpack URL

  • Resolved studiesingrace

    (@studiesingrace)


    2 years, 7 months ago

    Your url is set as studiesingrace.com/, but your WordPress.com connection lists it as studiesingrace.com/staging/2570/!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    I’ve updated the URL on our side to only look for studiesingrace.com.

    Would you be able to try the following exact steps for me?

    1. From the wp-admin dashboard of your site, please go to Jetpack > Dashboard > Connections > “Manage site connection” from your left-hand menu.

    2. Click the “Disconnect” button. If it’s already disconnected, you can skip to the next step.

    3. Deactivate your Jetpack plugin by heading to Plugins > Installed Plugins and finding “Jetpack by WordPress.com.”

    4. Completely uninstall Jetpack.

    5. Reinstall the newest version of Jetpack.

    6. Activate Jetpack.

    7. In Jetpack > Dashboard > Connections > “Manage site connection,” Click the “Set up Jetpack” button and continue through the approval process.

    Please let us know the results of this troubleshooting and we can go from there. Thanks!

    Thread Starter studiesingrace

    (@studiesingrace)

    Appears to have corrected the issue. Thank you! Your instruction was easy to follow for such a beginner as myself.

Viewing 2 replies - 1 through 2 (of 2 total)
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