Change GA Tracking Naming

Hi,

All parameters can be changed through the javascript trigger joinchat:event except the Event Category which is hardcoded. e.g.:

jQuery(document).on('joinchat:event', function(e, params){
    params.event_label = 'My custom label'; // by default is out url
});

In the ‘joinchat:event’ also you can return false to stop sending default events (GA, GTM, Facebook) and send your custom event. e.g.

jQuery(document).on('joinchat:event', function(e, params){
    gtag('event', 'your_event_name', {
        'event_category' : 'whatsapp_contact',
        'event_label' : params.chat_id, // phone number
    });

    return false; // Stop Joinchat events
});

We had never been asked for it but we could include in the next version the parameter "event_category" to be able to modify it as well.

Can you give us an example of the event you need to check if it’s possible with our plugin?

• This reply was modified 2 years, 10 months ago by Creame.