Change From Email for Frontend Submission Emails

Hi Mike,

I can not see the screenshots:
“We’re sorry! There was a problem with this page.
The error has been logged and we will attempt to fix it soon.”

Hi Benjamin – Sorry about that. The links are working fine on my end.

I’ve also put them on dropbox so you can try these links too:
https://dl.dropboxusercontent.com/u/75069376/Change%20From%20Email%201of2.png
https://dl.dropboxusercontent.com/u/75069376/Change%20From%20Email%202of2.png

Thanks,
Mike

Hi Benjamin – Any update on this? I’d really like to get it fixed ASAP.

Thanks,
Mike

Hi Ben – Perhaps if you can just update my login email to [email protected] (from [email protected]) it would do the trick. What do you think?

Thanks,
Mike

Hi Ben – Any update with this? I have a feeling that changing my account email will do just what we need…

Thanks!

Hi Mike,

Sorry for not replying sooner. Have you tried to change the email address in Dashboard > Settings > General > Email Address?

Hi Ben – Thanks for following up on this. That tip worked great but just for the from: address (not the reply to: address). See screenshot: https://screencast.com/t/qmn55IHo4

Any idea how to update that one as well?

Thanks!

Hi Ben – I’d really like to get this fixed as users start adding their events.

Thanks for your help.

Mike

Hi Ben – Just following up on this. My personal email is still showing up in the ‘reply:to’ field. Could this be easily changed by updating my Timely account email to [email protected]?

Thanks,
Mike

Hi @mikemesseroff,

Apologies for the delay in responding to your inquiry. We’ve updated the calendar and have issued several bug fixes with the newest releases for our WordPress Core Plugin, as well as our hosted calendar versions.

If you are still experiencing difficulty or for faster assistance, please login to your Timely account and click on the “Get Help” link. You may also reply to this ticket, or open a new ticket.