Dear @everporium ,
I hope this message finds you well.
It appears that there has been no activity or response from your end for an extended period of time, and we have not received any additional information or queries related to this ticket.
In light of this, we regret to inform you that we will be marking this ticket as resolved.
If you encounter any further issues or have any questions in the future, please do not hesitate to reach out to us. We are always here to assist you.
Thank you for choosing our products, and we appreciate your business.
Warm regards