• Resolved dglick5

    (@dglick5)


    Hello – for some reason the admin address in WordPress was wrong and I went to activate the plugin, which it did, but not in the correct account.

    Can you please help me change the email address for the plugin so I get the right one?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @dglick5

    When you activated the anti-spam plugin and pressed the “Get access key automatically” button, the CleanTalk profile was created using WordPress main administrator email.

    Please, use this guide to change the email of your CleanTalk profile:
    https://cleantalk.org/help/change-email

    If you have any questions, please, create a ticket in our Support System:
    https://cleantalk.org/my/support/open

    WordPress forum is for plugins only, not the service.

    Thank you.

    Thread Starter dglick5

    (@dglick5)

    Yeah the old admin email an old address no longer in use so I can’t log into it and set up a cleantalk profile. I’ll create a ticket. Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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